Terms of service

Effective Date: 12 Sep, 2025
Store Name: Buyzzle
Location: Pakistan

Welcome to Buyzzle. These Terms of Use (“Terms”, “Agreement”) govern your access to and use of our website, services, and products (collectively, the “Services”). By visiting, browsing, or purchasing from Buyzzle, you agree to be bound by these Terms. Please read them carefully before using our website.

If you do not agree with these Terms, you may not use our Services.

1. Eligibility

  1. You must be at least 18 years old or the age of majority in your jurisdiction to use Buyzzle.

  2. By using our Services, you confirm that you have the legal capacity to enter into binding agreements.

  3. Parents or guardians are responsible for supervising the use of our Services by minors.

2. Use of Website

  1. You agree to use Buyzzle only for lawful purposes and in accordance with these Terms.

  2. You must not:

    • Engage in fraudulent activities, including unauthorized purchases.

    • Copy, modify, or distribute our content without written permission.

    • Use automated tools (bots, crawlers) to interfere with our Services.

    • Post false reviews, comments, or harmful content.

  3. We reserve the right to suspend or terminate your access for any violation of these Terms.

3. Account Registration

  1. You may be required to create an account to make purchases.

  2. You are responsible for maintaining the confidentiality of your login details.

  3. You must provide accurate and up-to-date information. False information may result in account termination.

  4. You agree to notify us immediately of unauthorized access to your account.

4. Products & Availability

  1. We strive to display products, descriptions, and pricing accurately. However, we do not guarantee absolute accuracy.

  2. All products are subject to availability, and we may limit quantities at our discretion.

  3. We reserve the right to discontinue products without prior notice.

5. Pricing & Payment

  1. Prices are listed in Pakistani Rupees (PKR) unless otherwise stated.

  2. We reserve the right to change prices at any time.

  3. Payment methods may include:

    • Credit/Debit Cards

    • Bank Transfer

    • Cash on Delivery (COD)

    • Mobile Wallets (Easypaisa, JazzCash, etc.)

  4. By providing payment details, you authorize us (and our third-party payment processors) to charge the specified amount.

  5. In case of payment failure, your order may be cancelled or delayed.

6. Shipping & Delivery

  1. Orders are shipped through trusted courier partners such as TCS, Leopards, DHL, and others.

  2. Estimated delivery times are provided but are not guaranteed. Delays may occur due to unforeseen circumstances.

  3. Shipping costs, where applicable, will be displayed at checkout.

  4. The risk of loss passes to you once the order is handed to the courier.

7. Returns & Refunds

  1. Returns and refunds are subject to our Return & Refund Policy available on our website.

  2. Products must be returned in their original condition, unused, and with packaging intact.

  3. Certain products (personalized, hygiene-sensitive, clearance items) may not be eligible for return.

  4. Refunds may take up to 7–14 business days depending on the payment method.

8. Intellectual Property

  1. All content on Buyzzle—including logos, product images, text, graphics, and design—is the intellectual property of Buyzzle or its licensors.

  2. You may not reproduce, distribute, modify, or exploit our content without prior written consent.

  3. Unauthorized use of our trademarks or branding is strictly prohibited.

9. User Content

  1. Users may submit reviews, comments, and feedback.

  2. By posting content, you grant Buyzzle a non-exclusive, royalty-free, worldwide license to use, reproduce, and display your content for marketing purposes.

  3. You are responsible for ensuring your content does not violate the rights of third parties.

  4. We reserve the right to remove inappropriate or unlawful content.

10. Limitation of Liability

  1. Buyzzle provides its Services “as is” and makes no warranties regarding availability, accuracy, or reliability.

  2. To the maximum extent permitted by law:

    • We are not liable for indirect, incidental, or consequential damages.

    • Our liability in any claim will not exceed the value of the product purchased.

  3. We are not responsible for delays, damages, or issues caused by third-party couriers or payment providers.

11. Indemnification

You agree to indemnify, defend, and hold harmless Buyzzle, its employees, directors, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of our Services.

  • Your violation of these Terms.

  • Your infringement of intellectual property or rights of others.

12. Third-Party Services

  1. Our website may link to third-party websites or services. We are not responsible for their content, policies, or practices.

  2. You should review third-party terms and privacy policies before engaging with them.

13. Termination

  1. We may suspend or terminate your account or access to our Services without notice if you breach these Terms.

  2. Termination does not relieve you of obligations to pay outstanding amounts.

  3. Certain provisions (intellectual property, limitation of liability, indemnification) survive termination.

14. Governing Law & Dispute Resolution

  1. These Terms are governed by the laws of Pakistan.

  2. Any disputes will be subject to the exclusive jurisdiction of courts in Pakistan.

  3. We encourage resolving disputes through mutual negotiation before legal action.

15. Force Majeure

Buyzzle is not liable for delays or failures caused by circumstances beyond our control, including natural disasters, strikes, internet failures, government actions, or pandemics.

16. Amendments

We may update or modify these Terms at any time. Changes will be posted on this page with a revised effective date. Continued use of our Services constitutes acceptance of updated Terms.

17. Contact Us

For any questions regarding these Terms of Use, please contact us:

Buyzzle – Customer Support
📍 Pakistan
📧 info@buyzzle.com