We strive to process refunds as quickly as possible so you can have peace of mind. Below are the steps and guidelines we follow.

1. Refund Approval

   • A refund is only processed once the returned item passes our inspection.
   • If the product fails inspection (e.g., signs of use, damage not reported earlier), the refund may be partially approved or denied.

2. Refund Methods

   • Original Payment Method: If you paid online, your refund is usually issued back to the same payment method.
   • Cash on Delivery (COD): For COD orders, refunds may be issued via bank transfer or store credit, based on your preference and convenience.

3. Processing Time

   • After your return is approved, please allow 7–14 business days for the refund to reflect in your account.
   • Bank processing times may vary, so please check with your bank if you experience delays.

4. Partial Refunds

   • In certain situations, only partial refunds are granted (e.g., the product is missing original parts, or has been used or damaged by the customer).
   • We will communicate any partial refund decision to you before finalizing the process.

5. Exchanges & Store Credit

   • If you prefer an exchange, our team will check the availability of the requested item.
   • Alternatively, you may opt for store credit, which can be used for future purchases on Buyzzle.com.

6. Refund Disputes

   • If you believe there’s an error with your refund, please contact our Customer Support immediately so we can investigate and resolve the issue.